Up Your Customer Service Game
We are a customer service consultancy that will make your customer service experience so good that each of your customers will become your organic walking advertisement.
Why businesses like your partner with us
Let's Streamline Your Customer Support Processes
We partner with you to understand your existing customer support processes and identify the opportunities for improvement. Our goal is to simplify the process, automate repetitive steps, and help scale up your customer service activities.
We are Freshworks partners and identify the right set of tools for you. With the help of Freshwork’s customer support tools, we help you stay nimble but still responsive.
We help you optimize your system for a seamless customer experience. You can bring together every customer conversation into a user-friendly and centralized interface, which further helps right and fast support to your customers.
How We Help Businesses
Find Areas of Improvement / Automation
Recommend the right Freshworks tools
Provide Implementation and Training Support / Provide support when needed!
What are the Freshworks Products?
Using Freshworks CRM into your organization, you can enjoy features like AI-based lead scoring, phone, email, activity capture, etc. It also helps you automate your marketing life-cycle end to end. It gives you better automation, faster conversions, and more sales
It is a customer messaging software that engages your customers everywhere – web, mobile, and social messengers and automates AI bots.
data, and HR workflows.
Discount with Freshworks
Through Chatterborg, you will not only get stellar service with our support and consultancy plans. But you would also get a discount with Freshworks when buying into our services!
This Freshworks software modernizes your Business system and functions with easy and simple IT service desk solutions in the cloud.
With FreshCaller, you use a modern phone system to deliver services to many customers at once with less complexity and at a low cost.
Email clutters no more with Freshdesk! Automate, simplify, and clear tickets in a few moments! Bring customer satisfaction to their inbox or social media.
Book a call with us today to find out how Chatterborg can help your cusotmer service today!
How it works
Understand Business Needs
Initial consultation to understand your customer support processes
Find Right Solution
Identify the right Freshworks products to automate and simplify your business when needed
Help you in implementation of right set of tools and agents
Training & Support
Help you with training and on-going support
We provide consultancy to help you streamline your business processes and plan a strategy to automate your business.
Our team will also help you with the implementing process of these Freshworks solutions so that you can easily adopt these applications in your organization.
Based on your business model and needs, we identify the best Freshworks solution, services, and products that improve your business activities efficiency.
We train your team with everything that you need to automate your business with Freshworks products and services.
” I think one of the greatest assets Chatterborg possesses among others is their ability to understand customer needs. Their ability to then combine business needs with resources and people he knows is unbelievable, it really allows businesses large and small a foot in the door to new industries and better contacts within their own industry as well.
They really work with you and your business and think from a lens that helps you identify customer needs and sales opportunities. I have seen their customer sales experience skills firsthand and I can attest to their ability to putting customers first, providing them with detailed insights and answers while ensuring great PR and reputation management for the company they work with.
It has been truly a remarkable experience to work with Chatterborg and I think for me it is an experience that I will be continuing for years to come “
Chief Executive Officer
See how your customer conversation can be streamlined