Tools
Help Desk Software Trends for 2022
A help desk is a very important part of any growing organization. Help desks are not just meant to provide ongoing customer support, and hence
A help desk is a very important part of any growing organization. Help desks are not just meant to provide ongoing customer support, and hence
Online virtual events have been around for a long time, but they have recently become an industry that is experiencing a surge in popularity. With
Customer service is the key to a successful business. Happy customers can help to bring in more business and build credibility. Research shows that around
Ever wonder why do companies outsource their customer service? Companies often outsource customer service for a variety of reasons. What are some more benefits that
As a business owner, you know that having a helpdesk is essential to keeping your operations running smoothly. However, many companies make common mistakes with
When it comes to events, B2B companies have a lot of different options to choose from. There are the standard in-person events, of course, but
Outsourcing your customer care is a great way to save money and time. It can also help build relationships with your customers by providing more
Anyone who has attended a virtual event can attest to the fact that they are not always as inclusive as in-person events. In this blog
Customer care is never easy. Especially when you encounter a grieving client. In my experience working as a customer care representative in a call center,
The relationship between a company and a customer starts even before a prospect becomes a customer. And In order to improve that conversion, a customer
