Live Chat Services
24*7 Live Chat Agents For Your Business
Live Chat is one of most important tools to gain new customers and retain existing ones.
Not responding to a chat in time can mean losing a potential customer to your competitors. Hire always available responsive Live Chat agents who can convert “Hello” into customers.
Why Should You Outsource Live Chat Support With Chatterborg
You get 24*7 Live chat agents without a need to hire multiple agents to cover multiple shifts / weekends.
Why Should You Outsource Live Chat Support:
- You don’t have to spend money on recruitment, training, and ongoing office expenses; we take care of all that.
- Start with as few Live chat agents as you want and then scale when your business grows.
- No monitoring required, our supervisory team monitors and audits chats.
- Experienced chat agents who know how to convert leads into customers and how to deal with disgruntled customers.
- Any new lead is sent to you in real-time.
- If you have e-Commerce or SaaS business, then a 24*7 support is critical to stop cart abandonment.
How To Outsource Live Chat Support?
- Start by looking into your historical chat data to see how many chat requests you get per month on an average.
- Based on that, we set up a Live chat support plan for you. When your business grows, you can upgrade the plan.
- We look at prior chat transcripts to understand what type of questions your customers generally ask.
- We also get a thorough knowledge of your products and services and then the agents are trained on that.
- You are provided Live chat software to install on your website / app. From there on, our team takes care of the complete Live chat process.
- You get monthly reports
Ready to provide 24*7 Live Chat support to your customers?
Talk to Us Today